Privacy Policy

Introduction

At Sonic Insurance Brokers, we are committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us by our clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial insurance regulations.

1. Information We Collect

We may collect personal information that is necessary to provide insurance products and services, including:
– Contact details (name, address, phone number, email)
– Identification information (date of birth, driver’s license number)
– Financial information (payment details, credit history, banking information)
– Insurance details (current and past policies, claims history, risk information)
– Other information relevant to assessing your insurance needs and eligibilit

2. Purpose of Collection

We collect and use personal information for the following purposes:
– To assess your insurance needs and obtain quotes – To place, service, and manage your insurance policies
– To communicate with you regarding products, services, and renewals
– To assist with claims and provide ongoing client support
– To comply with legal, regulatory, and industry requirement

3. Consent

By providing your personal information to us, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting our Privacy Officer

4. Disclosure of Information

We may disclose personal information to:
– Insurance companies and intermediaries for underwriting and claims purposes
– Regulatory bodies, law enforcement, or government authorities where required by law
– Third-party service providers who assist in delivering our services (e.g., I.T.

support, payment processors), bound by confidentiality agreements
We do not sell or trade your personal information to third parties.

5. Safeguards and Retention

We implement physical, technical, and administrative safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.

 Personal information is retained only as long as necessary to fulfill the purposes identified and to comply with legal and regulatory obligations.

6. Accuracy

We strive to keep personal information accurate and up to date. You may request corrections to your personal information by contacting us.

7. Access to Information

You have the right to access the personal information we hold about you, subject to limited exceptions under applicable law. Requests must be made in writing to our Privacy Officer.

8. Website and Electronic Communication

If you use our website, we may collect non-personal information such as IP addresses, browser type, and site usage data. This helps us improve our online services. We may also use cookies and similar technologies to enhance user experience.

9. Privacy Officer Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Privacy Officer:

Privacy Officer:Manas Pujha
Sonic Insurance Brokers Ltd.
 1010-4231 109 AVE NE Calgary, Alberta T3N 2B1
403-689-0000
welcome@sonicinsurance.ca

10. Updates to this Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website. Your continued use of our services constitutes acceptance of any changes.

Last Updated September 2025

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